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Technical

24×7 Network Operations Center (NOC)

The GlobalNOC Service Desk is the first point of contact for all network issues. They support our network 24x7x365 allowing CEN to ensure reliable operations services.We strive to provide at least a week’s worth of notice for any planned maintenance work. If you wish to be informed of these instances, please join CEN's Maintenance Notification list or consult our calendar link which includes all maintenances, scheduled and unscheduled on the network are listed (problems/ resolutions).
CEN members, if you have a problem you would like to report, you may do so by calling:
(860) 622-4560 and choosing option 1 for GlobalNOC Service Desk or by submitting a ticket