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Staff Directory


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Ryan Kocsondy


Ryan is an IT professional with over sixteen years of experience. He previously managed UConn's Network Engineering and Data Center Operations teams-having started his career as a junior network technician in the summer of 2001. More recently, and just prior to joining CEN, Ryan spent five years restructuring and revitalizing IT service and support as the Director of UConn Hartford ITS.

Phone: (860) 622-4563

Network Engineers

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Rick Cheung

Network Technician 4

Rick joined the CEN team as a Network Technician 4, providing leadership, direction and oversight to the Network Engineering team. He brings 18 years of experience from Sprint Corporation, where he served in various capacities in network operations.  For the last 6 years he performed the role of Senior Engineer.

Ricks holds a B.Sc. in Applied Science and Technology from Rochester Institute of Technology, with a concentration in Telecommunications, Management and Military Leadership.

Phone: (860) 622-4567

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Ray Carcano

Network Engineer

Ray Carcano has over 30 years of experience, which began in data center operations and progressed through several levels of technical support roles. Currently Ray holds the position of network engineer at CEN. Prior to joining CEN in 2005, Ray spent 24 years in private industry. He set up some of the very first LANs in 1981 and then progressed to supporting wide area networks in the US for multi-national companies with offices in South America, Europe, and Asia. In his spare time, he enjoys bicycling, playing guitar, cooking, and spending time with family and friends.

Phone: (860) 622-4564

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Rafael Morales

Network Engineer

Ralph is a highly motivated and dedicated network engineering professional with 23 years of technology experience, including 5 years as a technical lead. He has hands on experience in infrastructure design, implementation, network capacity analysis, and administration. Ralph is recognized by management for his strong attention to detail and objectives. Proficiencies include project management methodology and planning for large enterprise network rollouts, and upgrades. Cisco Certifications: CCNA R&S Certified, CCNP R&S Certified, and CCIE R&S Written.

Phone: (860) 622-4565

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Mike Pennington

Network Engineer

Mike Pennington is an IT Professional with more than 20 years of experience in all aspects of the field. After graduating Eastern Connecticut State University (2000) with a bachelor’s degree in computer science, he started working for Manchester Public Schools. After ten years of building a solid infrastructure and framework, he decided to focus his career on networking. In 2011 he joined the Connecticut Education Network as a Network Engineer. In his free time, he loves playing volleyball, practicing his jiu-jitsu, kayaking, and hanging out with his family and friends (and chickens!). He is also the Secretary to the Connecticut Poultry Association and on the Tolland Technology Advisory Board.

Phone: (860) 622-4566

Ashish Kumar

Student IT Systems/ Network Specialist

Ashish is currently pursuing his MBA degree in Business Analytics from the University of Connecticut. Previously, he held a senior role at Ericsson where he successfully led several international product integration and consulting projects that required close collaboration with cross-functional teams, as well as strong client consulting skills. During his summer internship at National Grid, he took on the role of Business Strategy Analyst, where he collaborated with various data vendors in order to extract knowledge and insights from large volumes of customer data & translated that to strategical recommendations. During his MBA, he has held several leadership roles, most notably VP-Client Development at the UCONN Graduate Consulting (UGC) Club, wherein he managed several projects in diverse functional areas like finance, marketing and business analytics. In his free time, he enjoys hiking, trekking and playing cricket.

Phone: (860) 622-4574

Nandini Viswanathan

Student IT Systems/ Network Specialist

Nandini is a student IT systems/network specialist with CEN. She is currently pursuing her Master’s in Business Analytics and Project Management at the University of Connecticut. She has an undergraduate degree in Computer Science and Engineering, from Anna University, Chennai, India. Prior to this, Nandini has two years of work experience in Fidelity Investments in Data Engineering and Analytics. She is also a passionate singer and violinist and has given over 150 concerts back in India.


Phone number: (860) 622-4587


Danny Fryer

Student IT Systems/ Network Specialist

Danny is a student IT systems/network specialist with CEN. He is currently in his sophomore studying Computer Science at the University of Connecticut with a focus in software development. In his free time, he enjoys playing racquetball and piano.

Phone: (860) 622-4591

Charles Glaser

Student IT Systems/ Network Specialist

Charles is a student IT systems/network specialist with CEN. He is currently a Senior at the University of Connecticut, majoring in Computer Science and Engineering with a minor in Statistics. Prior to working with CEN, Charles worked on the UConn UITS Messaging and Collaboration team where he helped solve issues regarding email services. In his free time, he enjoys reading, tennis, and spending time with his family and friends.

Phone: (860) 622-4570

Member Relations

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Paul Tarsa

Member Relations Manager

Paul joined the Marketing, Communication and Member Relations team at CEN in December 2015. In his role he engages and connects with CEN members to ensure delivery of excellent customer service and to grow the member network. Prior to CEN, he established multiple K-12 tutoring businesses and also enjoyed engineering and operations management roles at UTC and Kimberly-Clark Corp. Paul earned a B.S. degree in Electrical Engineering from Rensselaer Polytechnic Institute and an M.B.A. from Western New England University. Paul’s favorite past times include tennis, hockey, and golf.

Phone: (860) 622-4573

Wendy Rego

Member Relations Specialist

Wendy has been working for the Connecticut Education Network since 2006. She started as an Administrative Professional and is now the Member Relations Brand Representative. Wendy has been working in the field for 30+ years. She loves working with people to get them connected to the network. In her free time, her passion is advocating for people in poverty, the homeless or disadvantaged.

Phone: (860) 622-4571

Rachael Collard

Marketing & Publicity Coordinator

Rachael joined the CEN Marketing team in February 2018.  She brings nearly 15 years' private sector sales and marketing experience, most recently with Superwinch in Dayville, CT.  Rachael has a track record of success helping organizations grow through improved communications, service and outreach. She is excited to bring new ideas and perspectives to CEN's engagement activities.  Rachael graduated from Eastern Connecticut State University where she earned a BSBA degree.  In her spare time she enjoys spending time with her children and family, travel, off-roading, dance, reading romance novels and watching chick flicks with her two cats Gemma and Theo.

Phone: (860) 622-4588

Foram Dedhia

Student Member Relations Assistant

Foram is a student Member Relations assistant at CEN. She is involved in outreach to CEN’s members and in many other projects. She is an outgoing girl full of energy and has extreme talent in managing databases and streamlining processes. Foram is currently pursuing her masters' degree in Business Analytics and Project Management at the University of Connecticut. She also holds an undergraduate degree in Computer Science Engineering from University of Mumbai, India. Prior to this, Foram has 4 years of professional work experience in the fields of market research and software development with Nielsen and Accenture. Apart from her technical expertise, she holds a strong passion for adventures and new experiences. She loves to experiment with her culinary and writing skills in her leisure time.

Phone: (860) 622-4583

Emma Case

Student Marketing Intern

Emma is a student Marketing intern at CEN. She is currently a Junior at the University of Connecticut, majoring in English. Prior to working with CEN she worked as a Marketing intern for KidsPlay Children's Museum in Torrington, CT. In her free time, Emma loves to paint and enjoy the outdoors.

Phone: (860) 622-4562

Deanna LaVoie

Student Graphic Illustrator Intern

Deanna is a student Graphic Illustrator intern at CEN. She is going into her senior year at the University of Connecticut. She is a Fine Arts major, with a concentration in Graphic Design. Prior to working with CEN, Deanna worked as a brand ambassador for Big Fish Promotions, an advertising company located in Glastonbury, CT. In her free time she enjoys playing sports and making art.

Phone: (860) 622-4591

Business & Administrative Services

Melanie Raczkowski

Administrative Services Assistant

Melanie is an administrative professional with more than 20 years of experience in IT support. Melanie began her career at the State of Connecticut Attorney General’s Office. Shortly after she was presented an opportunity to transition to the University of Connecticut Information Technology Services Department. In 2012 Melanie joined the CEN team supporting many of the administrative functions and coordinating the CEN Annual Member Conference. In her free time Melanie enjoys photography, hiking and spending time with her family.

Phone: (860) 622-4569

Kayla Rettburg

Financial Assistant

Kayla started at CEN as a student worker in 2007 and joined the team full time as their Financial Assistant in 2014. She received her associates degree in Accounting and Business Administration from Manchester Community College and is finishing her bachelor’s degree in Accounting from Southern New Hampshire University in June 2019. Kayla is the go-to person for any questions about your invoices or E-Rate. Outside of work she enjoys spending time with her family, playing with her aussiedoodle Quincy and drinking excessive amounts of coffee.

Phone: (860) 622-4568


Melody Li

Student Accounting Assistant

Melody is a student accounting assistant with CEN since 2018. She is currently a Junior at the University of Connecticut, majoring in Accounting with statistics and data analytics minors. In her free time she likes to play a traditional Chinese instrument, Hulusi, and listen to music. 

Phone: (860) 622-4592